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1. Overview
This Privacy Policy explains how Chennai PolyPlast (“we”, “us”, “our”) collects, uses and protects your personal information when you use www.chennaipolyplast.com. We process personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
2. Information We Collect
Information you give us. When you fill in a form on the Website, we collect:
- Contact form: your name, phone number, email address, and the subject and message you write
- Catalogue download form: your name, phone number, email address and company name, plus the one-time code we email you to verify your address
Information collected automatically. When you visit the Website, we and our analytics provider collect usage information such as the pages you view, how long you stay, your approximate location, the device and browser you use, and how you arrived at the Website.
3. How We Use Your Information
- To respond to your enquiries, send quotations, and provide the products and services you ask about
- To verify your email address and give you access to our catalogues
- To contact you about your enquiry by phone or email
- To understand how the Website is used and improve it
- To protect the Website against spam, misuse and security threats
- To comply with our legal obligations
We do not sell, rent or trade your personal information to anyone.
5. Third-Party Services
We use trusted third-party services to run the Website. These services may receive technical information such as your IP address when your browser loads them:
- Google Analytics (Google LLC) for website statistics. See Google’s Privacy Policy.
- Google Fonts for the fonts used on the Website
- Content delivery networks (Tailwind CSS and unpkg) that serve parts of the Website’s code
- Email service provider used to send your verification code and deliver your enquiries to our team
7. How Long We Keep Your Information
We keep enquiry and catalogue form details for as long as they are needed to respond to you and maintain our business relationship, or as required by law. Verification codes expire after 10 minutes. You can ask us to delete your details at any time.
8. Data Security
We use reasonable technical and organisational measures to protect your information, including encrypted (HTTPS) connections and restricted access to form submissions. However, no method of transmission over the internet is completely secure.
9. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Ask for a summary of the personal data we hold about you
- Ask us to correct, complete or update your data
- Ask us to erase your data, where we no longer need it
- Withdraw your consent at any time
- Raise a grievance with us, and if it is not resolved, with the Data Protection Board of India
To use any of these rights, email us at chennaipolyplast@gmail.com. We will respond within a reasonable time.
10. Children’s Privacy
The Website is intended for businesses and is not directed at children under 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
12. Contact & Grievance Officer
For any privacy questions, requests or complaints, contact:
- Chennai PolyPlast, No. 81, Aishwaryam Nagar, Kattur, Thirumullaivoyal, Vellanur, Chennai - 600062, Tamil Nadu, India
- Email: chennaipolyplast@gmail.com
- Phone: +91 7200567899 (Mon - Sat, 10am to 7pm)